Terms of Service

Last updated: August 26, 2026

Welcome to Knockouts Optics™. These Terms of Service ("Terms") govern your access to and use of the Knockouts Optics™ website, online store, products, and related services (collectively, the "Services").

Our online store is powered by Shopify.

By accessing or using our Services, creating an account, or purchasing a product from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

We offer products for sale and may ship to customers in Canada and the United States, subject to product availability and our applicable shipping policies.

1. Eligibility and Use of Our Services

You agree to use our Services only for lawful purposes and in accordance with these Terms.

You may not use our Services:

● In violation of any applicable law or regulation.

● To interfere with or disrupt the operation or security of our website.

● To attempt unauthorized access to our systems or another person's account.

● To submit false, misleading, or fraudulent information.

● To use our content, trademarks, or intellectual property without authorization.

We may suspend or restrict access to the Services if we reasonably believe that these Terms have been violated or if necessary to protect Knockouts Optics™, our customers, or our Services.

2. Products and Product Information

Knockouts Optics™ sells eyewear and related products designed for recreational sports use, including pickleball.

We strive to provide accurate product descriptions, specifications, images, pricing, and availability information. However, errors, inaccuracies, or omissions may occasionally occur.

Product images are intended to represent our products as accurately as reasonably possible, but actual colors and appearance may vary depending on your screen, device, lighting conditions, or other factors.

We reserve the right to:

● Correct errors, inaccuracies, or omissions.

● Update or modify product descriptions or specifications.

● Change prices or product availability.

● Limit the quantity of products available for purchase.

● Refuse or cancel an order where permitted by applicable law.

If we cancel an order after payment has been accepted, we will provide a refund for the amount paid for the cancelled item or order, as applicable.

3. Orders and Acceptance

Submitting an order through our website is an offer to purchase the selected products.

An order confirmation does not necessarily mean that we have accepted your order. We reserve the right to review, refuse, limit, or cancel orders where permitted by applicable law, including where:

● Product information or pricing contains an error.

● A product is unavailable.

● We suspect fraud or unauthorized activity.

● The order violates these Terms or applicable law.

If we cancel an order after payment has been processed, we will provide an appropriate refund.

4. Pricing and Payment

Prices displayed on our website are subject to change without notice, except where otherwise required by applicable law.

Applicable taxes, shipping charges, and other charges may be displayed during checkout.

Payment must be received or authorized before an order is processed, subject to the payment methods available through our store.

Payments may be processed by Shopify or third-party payment providers. Your use of those payment services may also be subject to their applicable terms and policies.

5. Shipping and Delivery

We currently offer products for delivery to eligible locations in Canada and the United States, subject to availability and applicable shipping restrictions.

Orders generally require processing before shipment. Processing times and delivery estimates may vary.

Any delivery dates or estimates provided through our website or communications are estimates only and are not guaranteed unless otherwise required by applicable law.

We are not responsible for delays caused by carriers, customs, weather, supply disruptions, or other circumstances outside our reasonable control.

You are responsible for providing an accurate and complete shipping address. Please review your order carefully before submitting it.

Additional duties, taxes, customs charges, or import fees may apply depending on the destination and applicable law. Where applicable, these charges may be your responsibility unless otherwise stated during checkout.

6. Returns and Refunds

Returns, exchanges, refunds, and related matters are governed by our applicable Return and Refund Policy.

Eligibility may depend on factors including:

● The condition of the product.

● The amount of time since delivery.

● Proof of purchase.

● The reason for the return or refund request.

● Applicable consumer protection laws.

Nothing in these Terms is intended to limit rights that cannot legally be excluded or limited under applicable consumer protection laws.

7. Product Use and Safety

Our eyewear is designed for recreational sports use and is intended to be used in accordance with any product instructions, warnings, and applicable safety guidance provided with the product or on our website.

No eyewear can guarantee complete protection against all impacts, injuries, accidents, or hazards.

By purchasing or using our products, you acknowledge that participation in sports and recreational activities involves inherent risks, including the risk of injury.

You are responsible for:

● Inspecting products before use.

● Using products only as intended.

● Following applicable instructions and warnings.

● Discontinuing use if a product appears damaged or unsafe.

● Using appropriate protective equipment for the activity in which you participate.

Our products are not a substitute for careful participation, proper supervision, or other safety precautions.

Nothing in these Terms limits or excludes any liability or consumer rights that cannot be limited or excluded under applicable law.

8. Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for activities that occur through your account.

You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.

We may suspend or terminate accounts where reasonably necessary to protect our Services, customers, or business, or where permitted by applicable law.

9. Intellectual Property

The content and materials available through our Services, including our trademarks, logos, product designs, graphics, photographs, text, website design, and other content, are owned by or licensed to Knockouts Optics™ and are protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes.

You may not copy, reproduce, distribute, modify, publish, create derivative works from, or otherwise exploit our intellectual property without our prior written permission, except as permitted by applicable law.

10. Third-Party Services and Links

Our Services may include links to or integrations with third-party websites, applications, payment providers, or other services.

We do not control and are not responsible for the content, availability, security, privacy practices, or terms of third-party services.

Your use of third-party services may be governed by their own terms and privacy policies.

11. Privacy

Your use of our Services is also subject to our Privacy Policy, which explains how we collect, use, and disclose personal information.

By using our Services, you acknowledge that your personal information may be processed as described in our Privacy Policy.

12. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our Services and products are provided on an "as is" and "as available" basis, except where otherwise expressly stated or required by law.

We do not guarantee that:

● Our website will always be available, uninterrupted, or error-free.

● Product information will always be complete, accurate, or current.

● Our Services will always be free from technical issues or security vulnerabilities.

This section does not exclude warranties, guarantees, or consumer rights that cannot legally be excluded under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Knockouts Optics™ and its owners, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our Services or products.

To the maximum extent permitted by applicable law, our total liability arising from or relating to a particular claim will not exceed the amount you paid to Knockouts Optics™ for the product or service giving rise to that claim.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Knockouts Optics™ and its owners, officers, employees, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms, your unlawful use of the Services, or your violation of the rights of another person.

15. Changes to Our Services or Products

We may modify, update, discontinue, or remove products, features, or portions of the Services at any time, subject to applicable law and any obligations we may have regarding existing orders.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, Services, legal requirements, or other operational reasons.

When we update these Terms, we will post the revised version on our website and update the "Last updated" date.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms, except where applicable law requires additional notice or consent.

17. Governing Law

These Terms and your use of the Services are governed by the laws applicable to Knockouts Optics™ and the transaction, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available under the laws that apply to them.

For customers in Canada or the United States, applicable mandatory federal, provincial, state, or local consumer protection laws may apply depending on the circumstances and your location.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.